FAQ

Frequently asked questions, these are the most common questions we get asked...

Frequently Asked Questions

Frequently asked questions, these are the most common questions we get asked. If there is something you would like to know and it is not listed below then feel free to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will be more than happy to help. 

  • Do you use any chemicals to clean my roof that can get into my water tank?

    No, we only use biodegradable products that are not harmful to the environment.

  • What does "decramastic" mean?

    The term "decramastic" refers to steel that is pressed into a roof tile shape, then coated with stone chips to give a decorative appearance. Decramastic roofing is hard wearing and ours are covered by a 10 year warranty, extendable to 15 years. A three yearly maintenance program is also available. Please get in touch to find out how we can protect your home more effectively!ng elitr.

  • What's causing my roof to leak?

    Your roof tiles may not be correctly seated due to moss or lichen growth. Some of your tiles may also be cracked or broken. Contact us for more information on what we can do to help.

  • I've noticed moisture seeping into my roof cavity; what can I do about it?

    Get in touch with us to discuss re-coating or re-sealing of your tiles.

  • My roof seems to be crumbling with mortar falling out; can you help?

    Yes, we can re-point your ridgecaps and re-mortar any damaged areas for you.

  • What can I do if my spoutings are blocking up and overflowing, or if animals are nesting in my roof cavity?

    Talk to us about our excellent gutter mesh system - it prevents leaves and debris from gathering, and animals from being able to access your roof cavity or nest in gutters.

  • Can you help with weed and plant growth in roof spoutings? What about rusting?

    Yes - we can remove any growth and spray to prevent it returning. If you have rust problems we can also treat and re-prime them as well as fitting a gutter mesh system to help prevent future problems.

How can we help you?

Office Open from 8 AM to 5 PM, feel free to give us a call if you have any questions or to book a service with us. Alternatively you can send us an e-mail or request a quote.

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